Privacy Policy

1. Introduction

Nakhon Advisors ("we", "us", "our") is committed to protecting the personal information of those who enquire about or participate in our financial education programmes in Bangkok, Thailand. This policy describes what personal data we collect, how we use it, and the rights available to you under Thai law and, where relevant, international data protection standards.

This policy applies to all personal data we handle in connection with our website, enquiry forms, and programme registration processes. Questions about this policy may be directed to [email protected].

2. Data we collect

When you contact us through our website or register for a programme, we may collect:

• Full name and preferred contact name
• Email address
• Phone number (if provided)
• Programme interest and any details included in your message
• Correspondence records (emails, notes from phone conversations)

We also collect limited technical data through our website, including IP addresses, browser type, and pages visited, for the purpose of maintaining site security and understanding general usage patterns.

3. Legal basis for processing

We process personal data on the following legal bases:

• Consent: where you have submitted an enquiry form or opted in to receive programme notifications.
• Contractual necessity: where processing is required to deliver a programme you have registered for.
• Legitimate interests: where we use data to improve our programmes, maintain records, and ensure the security of our systems, provided these interests do not override your rights.

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), we are required to process your data lawfully, fairly, and transparently. This policy reflects our obligations under that legislation.

4. How we use your data

Personal data is used for the following purposes:

• Responding to enquiries about our programmes
• Sending confirmation details and pre-programme information to registered participants
• Administering programme attendance records and printed material distribution
• Sending post-programme summaries and follow-up resource lists
• Notifying you of upcoming cohorts, where you have consented to this
• Maintaining records for accounting and legal compliance purposes

We do not use personal data for automated decision-making or profiling.

5. Data sharing

We do not sell, rent, or trade personal data. Data may be shared in the following limited circumstances:

• Service providers: third-party tools used for email delivery or website hosting that process data on our behalf under data processing agreements.
• Legal requirements: where disclosure is required by Thai law, court order, or regulatory authority.

No data is transferred to parties outside Thailand for marketing or commercial purposes.

6. Data retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected:

• Enquiries that do not result in programme registration: deleted after 12 months of inactivity.
• Programme participant records: retained for 3 years from the date of participation for operational and legal purposes.
• Financial records: retained for 7 years as required under Thai accounting regulations.

When data is no longer needed, it is deleted securely from our systems.

7. Data protection measures

We take reasonable steps to protect personal data from unauthorised access, disclosure, or loss, including:

• Encrypted transmission for data sent through our website contact form
• Access to personal data restricted to staff with a direct need for it
• Regular review of data held and removal of data no longer needed
• Secure storage of physical records where applicable

In the event of a data breach affecting your personal information, we will notify you and the relevant Thai authority as required under the PDPA.

8. Cookies

Our website uses cookies to support basic functionality and, where consented, to understand how the site is used. You can manage your cookie preferences at any time. For full details, please see our Cookie Policy.

9. Your rights

Under Thailand's PDPA, you have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to ask us to correct inaccurate or incomplete data.
• Right to erasure: to request deletion of your data where it is no longer necessary for the purposes it was collected.
• Right to data portability: to receive your data in a structured, machine-readable format.
• Right to object: to object to processing based on legitimate interests.
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, write to us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee (PDPC) if you believe your data has been handled unlawfully.

10. Third-party links

Our website may contain links to external resources, including Thai regulatory publications and financial market information. We are not responsible for the privacy practices of those third-party sites and encourage you to review their policies before submitting personal data to them.

11. Children's privacy

Our programmes are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data through our website, please contact us at [email protected] and we will delete it promptly.

12. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or applicable law. The updated version will be published on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Where changes are material, we will notify registered participants by email.

13. Contact

Nakhon Advisors is the data controller for personal information processed in connection with our programmes and website.

Data enquiries: [email protected]

Address: 39 Ratchadaphisek Road, Din Daeng, Bangkok 10400, Thailand

Phone: +66 2 593 8417